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Organisation chart and team structure
Organisation chart and team structure
What this is
A visual representation of the contractor’s organisational hierarchy, showing key teams, roles, reporting lines and responsibilities relevant to the contract.
When you need it
Required during the eligibility check phase for most public contracts that involve complex delivery or where the contracting authority must assess the bidder’s capacity to organise the work. It is usually mandatory for framework agreements, dynamic purchasing systems and any procurement with a value above the EU thresholds (see Article 4 of Directive 2014/24/EU).
How to fill it in
- Identify all functional units that will be involved in delivering the contract (e.g., project management, engineering, finance, legal, support).\
- List the key personnel for each unit, their role and a brief description of responsibilities.\
- Draw reporting lines – who reports to whom – using a simple org‑chart tool or even a Word/PowerPoint diagram.\
- Include any sub‑contractors that will perform core activities and show the link to your internal team.\
- Attach the chart as an image (PDF, PNG) and reference it in this section.
What wins points
Evaluators look for clear responsibility allocation and evidence that the bidder has sufficient human resources with appropriate expertise (see Directive 2014/24/EU). A well‑structured chart that matches the work breakdown structure and highlights relevant staff qualifications demonstrates organisational capacity and can improve the evaluation of staff competence.
How this gets you disqualified
- Missing or incomplete org‑chart – no indication which team will deliver key contract parts.
- No identified contact person for contract management (required by many authorities).
- Failure to include essential subcontractors when they are listed in the tender pack.
- Inconsistent reporting lines that contradict the described responsibilities.
Template
[ORG CHART] Key personnel: - [Name] – [Role] – [Responsibility summary] - [Name] – [Role] – [Responsibility summary] Sub‑contractors (if any): - [Company] – [Scope of work]
What wins points
A clear org chart shows responsibility allocation and staff qualifications, satisfying Article 1612 and helping the evaluator assess capacity, which contributes positively to award criteria on staff expertise.
How this gets you disqualified
Missing or incomplete org‑chart, undefined contact person, or inconsistent reporting lines can lead to disqualification on eligibility checks.
What an evaluator actually looks for
Look for a concise diagram linking each functional unit to named personnel and subcontractors; verify that responsibilities match the contract’s work breakdown.
Sources
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